Return Policy

Return Period

For physical products purchased through our services, you have 14 days from the date of delivery to request a return. For services, cancellation policies apply as outlined in your service agreement.

To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.

Return Conditions

To complete your return, we require:

• A receipt or proof of purchase
• The item must be in its original condition
• The item must be in its original packaging when possible
• All tags and labels must be attached

Items that are damaged, used, or missing parts may not be eligible for return. We reserve the right to refuse returns that do not meet these conditions.

Cost of Return Shipping

If you are returning an item due to our error or a defective product, we will cover the cost of return shipping. For returns initiated by the customer for reasons other than defects or errors, the customer is responsible for return shipping costs.

We recommend using a trackable shipping service and purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned item.

Return Process

To initiate a return, please contact us at contact@kheflaxxdrcrizor.world with your order number and reason for return. We will provide you with return instructions and a return authorization number.

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return. If approved, your refund will be processed within 10 business days to your original method of payment.

Non-Returnable Items

The following items cannot be returned:

• Custom-made or personalized items
• Items that have been used or damaged by the customer
• Perishable goods
• Intimate or sanitary goods
• Items purchased on sale or clearance (unless defective)
• Event services that have already been provided

General Legal Requirements

This return policy is provided in accordance with applicable consumer protection laws. Your statutory rights as a consumer are not affected by this policy.

If you are located in a jurisdiction that provides additional consumer rights, those rights will apply in addition to the terms outlined in this policy.

Order Cancellation Policy

You may cancel your order within 24 hours of placing it without penalty, provided the order has not yet been processed or services have not begun.

For event services, cancellation policies are outlined in your service agreement. Generally, cancellations made more than 14 days before the event date may be eligible for a partial refund, minus any costs already incurred.

Cancellations made less than 14 days before the event date may not be eligible for a refund, depending on the circumstances and costs already incurred.

Refund Procedure

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

If you have not received your refund within 10 business days, please contact us. We will investigate and resolve the issue promptly.

Contact Information

If you have questions about returns, cancellations, or refunds, please contact us:

Kheflaxxdrcrizor
742 Redwood Crest Dr
Sacramento, CA 95825
Phone: +1 (323) 801-6635
Email: contact@kheflaxxdrcrizor.world